Frequently Asked Questions
Everything you need to know about shopping with The Ark Clothing Co.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the item back at our warehouse.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite fitting garment at home and comparing it to our chart for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your garments sustainably sourced?
The Ark Clothing Co. is committed to ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our factory partners for fair labor practices.